LoopFX Framework

At the heart of the LoopFX framework is a superior ability to trigger events on time, in any volume and to the correct recipients—every time.

This empowers a business to immediately alert customers to appointments, deliveries or any other event, as well as survey users directly after rendering a service or following a completed business transaction.

LoopFX will then push these responses immediately back to you real-time, so results can be effectively managed for an improved business process. This means instant results on surveys, both on content of customer reply, as well as summarized responses as a result of customer grading.

LoopFX is a 2-way communications framework empowering both your employees and clientele to create an active and satisfied customer relationship.

We enable businesses to interact with their customers, building the loyalty needed to keep them coming back again and again.

Integration Technology

The essence of the LoopFX communications solution is our ability to integrate with your database and systems. The framework itself easily plugs into existing networks providing you with instant customer communications abilities.

Should you have legacy systems that require additional assistance, our custom integration services will help integrate our framework into your existing processes. LoopFX also has the capability to build custom sync agents for specific legacy applications.

Voice Technology

LoopFX provides an enhanced and proprietary custom bi-directional computer interaction to generate interactive voice messaging services.

We have removed the "impersonal" feel of voice messaging with our Natural Voice Technology of professional studio recordings. And when combined with fresh recordings in our studios of your unique scripts, LoopFX gives your customers a voice that is as pleasant and natural as possible to fit your specific business contact needs.

The LoopFX Natural Voice Technology exceeds user standards, maintaining friendliness and helpfulness throughout the customer contact experience.

Reporting Technology

LoopFX generates accurate real-time reporting, access to key notification settings as well as a step-by-step user interface to build and send unique campaigns.

Businesses are able to easily configure complete data reporting by simply selecting the reports available, and setting those reports to either immediately follow a customer transaction, or generate summary results daily, weekly or monthly.

With arguably the most customizable communication platform available, our reporting processes stand second to none in timing, accuracy and consistency, and can be tailored to meet all your customer management needs.

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